Skip to content Skip to navigation

Current Services

NEW OPENING HOURS* Effective February 15th, 2022 - Building hours 10am – 4pm, Remote pick-up area 10am – 4pm, H-1B pick-up and emergency travel signatures 12pm – 4pm
*These hours – in response to the omicron surge - will remain in effect until further notice.

Document Drop-Off and Pick-Up

If you are dropping off documents, they can be left in the red lockbox in the Bechtel Center lobby during our open office hours. Students and scholars can also drop off I-20 /DS-2019s for a travel signature.  Documents can be picked up in the lobby on the next weekday between 10 a.m. and 4 p.m. You will find them in an envelope in a mail holder by the stairs. They will be sorted by last name. 

Use the Ring bell from 12 p.m. to 4 p.m. (located on the bottom of the lobby staircase) for:

  • Emergency Travel Signature (Departing the U.S. within 24 hours)
  • H-1B Document Pick-up

For International Students

Virtual advising is available over Zoom. Make an appointment with us through this webpage.

Walk-in advising will be suspended until further notice.

Out of an abundance of caution, we will continue to provide all other services and support to you virtually. Feel free to contact us at

For International Scholars

Support services are still available virtually. To schedule a phone or Zoom appointment, simply e-mail us at

Scholars who need immigration documents signed for unexpected or emergency travel in the next 24 hours should come to our center between 1 and 4 p.m., Monday through Friday (with the exception of Tuesday).  Please use the Ring bell by the bottom of the staircase in the lobby.  Bechtel staff will be onsite to provide signatures.